CCCE Virtual Event: How to Coach to Elevate Virtual Facilitation

Session Overview

Virtual learning is the new normal, but how do we ensure consistency and quality? Learn why organizations like Scotiabank, Farm Credit Canada, and others have made it a strategic priority to establish clear performance standards for virtual facilitators. Take a tour of the competency framework and get hands-on with the tools that are being used to coach and train facilitators across the organization.

Session Description

In the first half of the session, participants will explore a competency framework and sample tools. Attendees will be invited to participate in individual and small group activities designed to help them adapt specific elements of the toolset (ex. a unique competency or technical requirement) for application within their organization (or for themselves as practitioners, trainers, or designers).

In the second half, Moe will support that foundation with an emphasis on coaching facilitators, and sharing experiential activities that develop specific virtual facilitation skillsets.