Strategies for Change in the Digital Era

In todays’ chronic state of disruption, even some of the most successful organizations find it harder to build on gains of traditional change management and instill the right beliefs and behavior to deliver results. Momentum is flagging just as the challenges seem greatest.

Digitization, automation, analytics, new ways of working (like human-centred design) —all compete for the attention of leaders in the constant search for new ways to improve customer experiences and transform how businesses generate value.

Its in this context of VUCA (volatile, uncertain, complex, ambiguous) world that we need to draw on the many approaches to our work. In our session we’ll explore what’s fit for purpose and what else we need to develop in our role as change leaders as we help create the future.

Speaker - Dawn Campbell-Borland, Great West Life

Dawn is a no-nonsense facilitator, coaching leaders to sharpen their pencils, get focused and attend to the challenges that are barriers to effective operations and strategy execution.

Her experience with a variety of sectors and industries translates to insights on what it takes to transform and the organization and people dynamics that make a difference. As she began her career, she was fortunate to work in organizations where she was involved in large, complex initiatives. Then, while working for a small consulting firm, she focused on getting better answers to key questions - were programs delivering the results intended, why or why not and how could we accelerate our interventions to get the right results?

Dawn’s current passion is improving organizational effectiveness. Specifically, mobilizing our work force at all levels and evolving our change practice to help teams improve performance and make work work.