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Event Outline:

In 2019 Practica Learning delivered approximately 20,000 practice conversations, and aggregated the skills data. We will share the skills our clients identified that are needed to have effective internal coaching and leadership conversations, and client-facing conversations (sales, customer service, etc.), and show the behaviour change over several practice conversations.

With L&D’s role expanding beyond knowledge acquisition, we will discuss how Deliberate Practice is an effective way to convert knowledge into skills, build confidence and change behaviors which ultimately improves performance.

This session will:

· Describe Deliberate Practice

· Present you with comparative benchmark data

· Quantify the power of Deliberate Practice

· Provide a demonstration of Deliberate Practice

Speaker Biography:

Randy Sabourin is the Co-President of Practica Learning (formerly e-roleplay Inc) and Co-founder of Anderson Sabourin Consulting Inc (ASCI). He assists organizations to grow and develop individuals and teams using a combination of deliberate practice programs and business improvisation. His focus is on how individuals and teams perform under pressure. He combines a unique style of facilitation, executive coaching, and deliberate practice to help reveal individual behavioural style and its effects on important client facing, coaching, change, and leadership conversations. Randy has published several articles on Deliberate Practicing, Learning & Development, Change & Diversity, Business Improvisation and Sustainment Strategies; his Leadership Blog is widely read.

Randy has worked with companies such as BMO Harris, Bank of America, Allstate, HP, Biogen, Time Warner Cable, A.T. Kearney, American Airlines, Manulife, and John Hancock.

Talent Development: How to Connect Learning to Behaviour Change

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